Time to arrange the next visit. Pick up the book and open up the map. Spend a while letting our eyes focus on alien names and eventually resort to Google Earth. 0 results, remember that ‘R’s and ‘L’s are interchangeable and bingo next destination found. Time for the phone call...
Attempt 1) network busy, 2) the number you have dialled is not available on this network, 3) phone rings. Ringing rapidly changes into happy tune currently in the charts...
“Hello”
Hello how are you?
“Hello, I am fine, how are you?”
I am also fine.
“Good”.
My name is Hugo.
“Who?”
Hugo
“Who? Chigo?”
Yes, sigh, Chigo. I am an anaesthetic doctor in Mbarara.
“Ohh”
I work with Dr Ttendo – you know?
“Ey – I know”
I understand you were on the conference in July?
“Ey”
I am doing follow up from the conference.
“Ey”
Were you given a case report book?
“A what?”
A case report book?
“I am doing cases.”
Yes..ok..were you given a logbook?
“Yes I have a logbook”
Good, the blue one?
“Yes I have”
Do you have a white one?
“I have”
So you have 2 books from the conference
“No I have just 1”
OK – which colour?
“Blue”.
Not white.
“Yes white.”
Right, would it be possible to visit?
Very possible
And here in lies the first of our problems. Communication. Whilst face to face discussion on the whole is quite straight forward, over the phone many things are lost in translation. We have a list of 40 candidates. 20 of those have 2 report books. 1 book is blue the other is white. However as was pointed out to us on one visit, the blue one is white on the inside...fair enough.
Although the scenario is quite amusing over a beer at some removed point, travelling to the rural health centres takes a long time on bad roads. To find out hours later that the delegate doesn’t have the book becomes quite disheartening. It still is an invaluable eye opening experience and we have met lovely people along the way.
More frustrating is when we double check arrangements and the person has gone on holiday, or the book is in the locker and there is a man with a key.....